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Participant
January 8, 2020
Question

subscription

  • January 8, 2020
  • 2 replies
  • 431 views
Hi,
I have been charged for a renew for my membership, yet when I sign into my adobe creative, the plan section is empty.I specifically got this software for photoshop and my first year went well. Yet now it is only giving the option for a trial. I was charged around £250 and I'm extremely disappointed. 
Thanks
Mahnoor Khan 
This topic has been closed for replies.

2 replies

Adobe Employee
January 9, 2020
Peru Bob
Community Expert
Community Expert
January 9, 2020

 

This is a user to user forum. Only Adobe can help with that.

Go here:

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

and