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Participant
Aug 20, 2026 2:51 PM UTC
Question

Subscription cancellation

I want to cancel my subscription for the AI Assistant for Acrobat and Adobe Acrobat Pro as I don't want to be charged another month. However, as I try to complete the cancellation via the "Manage Plan", the page does not load. I have tried numerous times the last 3 days and every attempt was unsuccessful. Please cancel my subscription or indicate another working way. Today is my billing day and I don't want to be charged for another month.

 

Thank you, Katerina

    1 reply

    kglad
    Community Expert
    Community Expert
    Aug 21, 2026 12:14 PM UTC

    ​@magnetic_individualf883 

     

    try using a mobile phone's updated non-opera browser with wifi disabled.

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