Subscription cancellation LONG OVERDUE

Question

Hi, I have been over-charged for a year and just realised! I took a free subscription and cancelled but ADOBE continued to bill me quietly for a year!

gupta shivangi · Answer

Hi @loh_8339Appreciate you reaching out. I confirm that there is no active subscription associated with Adobe account. The subscription ended two years ago on January 15, 2023.Adobe always sends confirmation email when the subscription is purchased. Also, Adobe provides a 14 day window for getting complete refund in case a user forgets to cancel the free trial. We understand your query however it is too late to raise a dispute. You can get more info about cancelation and refund here: https://adobe.ly/4ii4iipLet me know if you have any questions.^Shivangi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded