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T
Tomáš5FDF
Participant
December 1, 2020
Answered

subscription details, license from software-codes

  • December 1, 2020
  • 2 replies
  • 347 views

Hi,

 

I bought license on software-codes.com with the price 95 euro for creative cloud for 12 months (funny). I was using the software until now (from 26.8.2020 until these days) but today there was the warning that the subscription has ended, probably already a few days ago... I was not at my office... I was trying to find the information about the subscription which I had but could not find it in my account. As I read some other question I found out that it wasnt legitimal reseller (software-codes.com) so my fault, didnt realize.

But I would like to ask you, where I can in my account find the information about what kind of subscription did I have for real. I have the license key which probably doesnt work any more and the invoice from reseller.

 

Thanks

TM

This topic has been closed for replies.
Correct answer Test Screen Name

This is a fake. You were using something which the seller stole from Adobe. Adobe, rather than making a legal fuss, just seem to close down the account as if it never existed, which is probably better for everyone. Some people get a couple of months, some less than a day. Contact law enforcement and/or your credit card people.

2 replies

T
Test Screen NameCorrect answer
Legend
December 1, 2020

This is a fake. You were using something which the seller stole from Adobe. Adobe, rather than making a legal fuss, just seem to close down the account as if it never existed, which is probably better for everyone. Some people get a couple of months, some less than a day. Contact law enforcement and/or your credit card people.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 1, 2020

Log-in to your account and click this link https://account.adobe.com/products

 

But, I think you were scammed and Adobe figured out and cancelled your plan

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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