Question

subscription error

Forum|Forum|6 months ago
December 28, 2025
1 reply
99 views

i can't purchase any subscription in adobe firefly it always says We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank.

please help

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kglad

Community Expert

try using a mobile phone's updated non-opera browser with wifi disabled to make your payment.

gupta shivangi

Legend

Hi Mapzy,

Could you try making the payment through any other payment method or any other bank? Let us know how if it helps.

^Shivangi

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