Answered
Subscription errors
Have had subscription through my Apple account and when I go to edit docs it's saying I have a free account. Canceled and re subscribe. Still not working. Account can be free if I pay monthly. HELP
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Are you paying Apple, or Adobe?
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
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