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Jubilant_body149f
Participant
September 19, 2026
Answered

Subscription issue

  • September 19, 2026
  • 2 replies
  • 32 views

I have used the free trial version in my iPhone, I have used my Apple account to login. It has take an yearly subscription charges without any notification could you able to help me with that?

      Correct answer Jeff_A_Wright

      Thanks for reaching out, ​@Jubilant_body149f.

       

      I understand how frustrating it can be to see a subscription charge you weren't expecting, especially after starting a trial.

       

      I reviewed your account and can confirm that the subscription purchased through Apple was successfully canceled on September 20, 2026.

       

      For future reference, subscriptions purchased through Apple must be managed directly through Apple. Apple's instructions for canceling subscriptions can be found here:

      https://support.apple.com/en-us/118428

       

      If you have any additional questions about your subscription or charges, please update this public discussion thread, ​@Jubilant_body149f.

      2 replies

      Jeff_A_Wright
      Community Manager
      Jeff_A_WrightCommunity ManagerCorrect answer
      Community Manager
      September 22, 2026

      Thanks for reaching out, ​@Jubilant_body149f.

       

      I understand how frustrating it can be to see a subscription charge you weren't expecting, especially after starting a trial.

       

      I reviewed your account and can confirm that the subscription purchased through Apple was successfully canceled on September 20, 2026.

       

      For future reference, subscriptions purchased through Apple must be managed directly through Apple. Apple's instructions for canceling subscriptions can be found here:

      https://support.apple.com/en-us/118428

       

      If you have any additional questions about your subscription or charges, please update this public discussion thread, ​@Jubilant_body149f.

      feeb43407925
      Participant
      September 19, 2026

      I’ve had the exact same issue. I was offered a free three day trial and it’s immediately charged me the monthly fee ! 

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