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Participant
March 27, 2024
Question

Subscription not working

  • March 27, 2024
  • 2 replies
  • 110 views

Not working paid but doesn't work not working doesn't work even though I paid it doesn't work 

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2 replies

Peru Bob
Community Expert
Community Expert
March 27, 2024

What is not working?

How is it not working?

Is there an error message?  If so, exactly what does it say?

Does your computer meet the minimum requirements?

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

 

kglad
Community Expert
Community Expert
March 27, 2024

check your account, https://account.adobe.com

 

does it show your subscription?  if so, what exactly do you see when using the cc desktop app?