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Millart
Participant
February 16, 2026
Answered

Subscription nr 764CVP1 7140985070954895

  • February 16, 2026
  • 1 reply
  • 1 view

Hello,

We added a subscription on creative cloud on our account <email removed-kglad>. It was payed and booked on 4th of february 2026.

As of yet no subscription was added to the account,, very annoying.

Can you check this please and come back at me if there is any problem with the payment or subscription?

Kind regards, Arjen Fiege

Millart

Correct answer Millart

@kglad I resolved the issue by calling adobe’s helpdesk. Thanks anyway for your speady reply. Kind regards.

1 reply

kglad
Community Expert
Community Expert
February 16, 2026
  1. don’t post private info in this public forum.
  1. who’s we?  ie, is this a teams or enterprise subscription?

 

Millart
MillartAuthor
Participant
February 16, 2026

Excuse me, i’ll try some other way to contact adobe.

kglad
Community Expert
Community Expert
February 16, 2026

you can get help here, but you should start with answering #2.