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Correct answer jane-e
quote

I can't access my premium Lightroom account even though after purchasing from the play Store 

By @Shreyas36787979j9xd

 

You purchased from Google Play, not from Adobe, and need to contact them directly. Here's the link for Google Play support:

https://support.google.com/googleplay#topic=3364260

 

Jane

 

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 28, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
April 28, 2024
quote

I can't access my premium Lightroom account even though after purchasing from the play Store 

By @Shreyas36787979j9xd

 

You purchased from Google Play, not from Adobe, and need to contact them directly. Here's the link for Google Play support:

https://support.google.com/googleplay#topic=3364260

 

Jane

 

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