subscription refund

Hi ​@Naveen Hewage ,

I reviewed your account details and I confirm that there is no active subscription associated with this email address. Also, the last transaction made from this account was in March 2026.

Please follow this article to identify your Adobe charge: https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

I hope it helps.

^Shivangi

This is still April, not May. 🤔

The 14-day window for refund requests started on the day you downloaded the products. After 14 days, no refunds are sent. 
 

If you cancelled, you should have an email confirmation. Check your email spam folder.

Likewise, there should be record of it in your online support history below.

https://account.adobe.com/support

To cancel a current plan, click on Manage Plans for more options.

https://account.adobe.com/plans

Hope that helps.

you have to cancel within the trial period for an automatic refund.