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September 14, 2026
Answered

Subscription renewed why was I charged?

  • September 14, 2026
  • 1 reply
  • 15 views

Hello, my subscription automatically renewed 3 days ago and I was charged without realizing it. I cancelled the plan immediately as I so the billing. Because I cancelled within 3 days of the renewal invoice, I would like to request a full refund for this recent charge.

Thanks in advance.

    Correct answer Manan Joshi

    Hi ​@korenva refunds are applicable only for initial purchases not refunds. See https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    1 reply

    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    September 14, 2026

    Hi ​@korenva refunds are applicable only for initial purchases not refunds. See https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    -Manan