Nick38280191a0qa

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Answered

Subscription suspeneded

Forum|Forum|1 year ago
September 15, 2024
2 replies
231 views

I paid 300 danish kr. for one month subscription.
After 6 days i cancelled - and then i should be allowed to edit for the rest of the month.
When i launch Premiere pro i'm not allowed. Your premiere pro subscription has been suspended.

I want my money back or 24 more days. I'm feeling scammed.

Error or problem

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Correct answer Nick38280191a0qa

I figured it out - my payment method was expired. Just had to select valid debit card.

Nick38280191a0qaAuthorCorrect answer

Participant

I figured it out - my payment method was expired. Just had to select valid debit card.

Community Expert

Community Expert

ok.

Community Expert

Community Expert

subscriptions end as soon as you cancel.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html