Subscription suspeneded

Question

I paid 300 danish kr. for one month subscription.
After 6 days i cancelled - and then i should be allowed to edit for the rest of the month.
When i launch Premiere pro i'm not allowed. Your premiere pro subscription has been suspended.

I want my money back or 24 more days. I'm feeling scammed.

Nick38280191a0qa · Accepted Answer

I figured it out - my payment method was expired. Just had to select valid debit card.

kglad · Answer

subscriptions end as soon as you cancel.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.