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Participant
July 10, 2025
Question

Subscriptions details required

  • July 10, 2025
  • 3 replies
  • 102 views

Hi kindly please assist me with my subscriptions details because I don't remember subscribing to any of this accounts 

3 replies

kglad
Community Expert
Community Expert
July 10, 2025

did you start a trial with one of your emails?

John T Smith
Community Expert
Community Expert
July 10, 2025

Do you have another email address and Adobe account?

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
-or contact your credit card company or bank if you think your card account was stolen

Jeffrey_A_Wright
Community Manager
Community Manager
July 10, 2025

I am sorry, Simanga, but I don't see any subscriptions, memberships, or recent purchases under the account you used to post to this public discussion forum. Please make sure to sign in under the account you used to make your purchases, if you want to access the paid-for services or manage a subscription. Please see https://adobe.ly/4ksJvIX for details on how to request a password reset if you are unable to access the account. ^JW