Substance

Forum|Forum|6 years ago
May 31, 2020
2 replies
797 views

Hello every one, I dowload a app from Adobe call Substances And I have alot of problems in my computer sice them. Any one can help me if they know anything about it. Thank you very much. By the way was so dificult to get it out from my computer.

This topic has been closed for replies.

Correct answer John T Smith

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

>one year subcription

Do be aware that if you cancel early you pay 1/2 of the remaining contract

Contract Terms - https://www.adobe.com/legal/subscription-terms.html

HumanDanceAuthor

Participant

I just want to go away from your busines but i sing one year subcription. I like your program but do not alow you to be creative in the way you want, you have to do it the way your busines work. I kwow i make mistakes on the way to use the program but is not nice to cut my imagination and especialy to have and atack of rumwere in my sistem. I pay for your services so you can not control me. Thank you so much for all you did for me but dont get into my life again. TTTTTTRTTYYZX

HumanDanceProject

John T Smith

Correct answer

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

>one year subcription

Do be aware that if you cancel early you pay 1/2 of the remaining contract

Contract Terms - https://www.adobe.com/legal/subscription-terms.html