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Eli316040904dfx
Participant
August 10, 2023
Question

Substance painter free student plan website in infinite loop

  • August 10, 2023
  • 2 replies
  • 134 views

Hello, When I go to The trial button for Substance Painter, Then click "students and teachers", then confirm, it brings me back to The main page for substance painter. This makes it impossible for me to get pass this page. Is there another way for me to get a trial? My entire class is stuck, and is unable to start learning. Thank you!

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2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 14, 2023

did you create an account at https://substance3d.adobe.com/education/?co=US

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 14, 2023

You could try getting help from Adobe support. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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