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Participant
July 20, 2026

Sudah melakukan pembayaran 2000 kredit namun tidak ada kredit yang bertambah

  • July 20, 2026
  • 1 reply
  • 10 views

I have made a payment, why does my account still have a red colour, and for 2000 credits in firefly why doesn't it increase?

    1 reply

    kglad
    Community Expert
    Community Expert
    July 25, 2026

    check https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to find the billed account and then check that account, https://account.adobe.com

     

    does it show the expected ff credits?