Suddenly all my invoices are in English and have a wrong billing adress. No Customer support?
- September 21, 2022
- 1 reply
- 865 views
Today I downloaded my latest Creative Cloud invoice. It was now in English (was in German until now), looked different and, what is really strange, had a wrong billing address.
So I checked some old invoices. They all changed retrospectively.
I attached a screenshot, that shows my invoice for 08/2020 twice. On left is the one I downloaded back then (in German). On the right is the one I downloaded today.
Furthermore, it is really annoying that there is no way to contact any customer support on the German website. No chat, no phone number. At least I didn't find anything. I constantly got redirected to the FAQs, where none of this was listed. I really need my invoices with the correct billing address.
Does anybody have an idea, what's going?
Thanks a lot
