Suddenly receiving a pop up saying I'm on a free trial when I have a valid license of adobe acrobat XI

Question

I’ve been using adobe acrobat pro XI for around 10 years in a printcenter. Suddenly when I open acrobat pro I’m getting a message saying that I’m on a free trial and have 30 days left. When I try to put my license back in I receive a message saying the license was either revoked or invalid. I spoke with adobe support but they can’t help me because acrobat pro XI is too old and it was a one time subscription.

I realize that the licensing servers have probably been shut off but is there any way I can keep using this software?

kglad · Accepted Answer

with a revoked license you’re not going to be able to activate your acrobat xi

John T Smith · Answer

This is the USING THE COMMUNITY forum... this is where the forum is discussed
This is not where you ask program or account questions
Moving a message to the correct forum is not working
Start here https://community.adobe.com/community to find the correct forum for your question
Make a small change in your question title so you don't receive a forum error

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