SUSCRIPCIÓN

Hola, te recomiendo que dirijas tu incidencia a la página web de Adobe directamente, aquí solo somos usuarios. Saludos.

Hola, 

Si es mejor que contactes por telefono, el chat o por twitter, este es un foro de usuarios.

https://helpx.adobe.com/es/support.html

https://twitter.com/AdobeCare

Saludos, 

Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information and hence can't help. You will have to contact Customer Care for the resolution of your issue. Click on the following link

https://helpx.adobe.com/contact.html
Make sure you are logged into you AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right

-Manan