Skip to main content
Participant
September 6, 2022
Question

Swapping package to antoher one

  • September 6, 2022
  • 2 replies
  • 230 views

Hey, I want to change my package to another one. Current is complete adobe pack with every single one aplication. I'm not using most of them so I want to swap it with Photoshop package. My question is, do I have to pay whole rest payment for current pack and then I can start another one? Or there is some cheaper way to do that. Current pack last for few more months so im not sure how it works. Will be grateful for fast clear answer!

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
September 6, 2022

No swapping.  You must cancel your current plan and subscribe to a new one.

Early cancellation fees may apply.


===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Nancy O'Shea— Product User & Community Expert
Community Expert
September 6, 2022

See the following link. You won't have to pay for the current plan it will be cancelled and you will be provided any refund that is applicable and then switched over to the new plan

Learn how to change your Adobe plan or subscription.

In case you have any further queries contact support before moving ahead. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
Participant
September 6, 2022

Thank you, appreciate fast reply 😄