Switching to the Creative Cloud All Apps plan that has the student discount?

Emily, for any questions about membership and available offers, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our support team directly. 

Before contacting us, you may want to double-check what type of Creative Cloud membership your educational institution offers. For example, they may be providing membership through one of their managed e-mail addresses at a discounted rate.

Please also see https://helpx.adobe.com/x-productkb/policy-pricing/student-teacher-edition-program.html, which discusses the process of purchasing an educational version of Creative Cloud through Adobe directly. In addition, you can use this process to obtain a Creative Cloud Education membership for your current account/e-mail address, Emily.

For additional information, please see the following:
Change your Adobe plan - https://helpx.adobe.com/manage-account/using/change-plan.html

Cancel Adobe trial or subscription - https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have any additional questions, please do not hesitate to begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window is non-responsive or does not open, then use a different device to contact us. The current computer, browser, device could be actively blocking you from establishing a chat session if you cannot reach anyone at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)

OR

Cancel your current plan https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel/change your subscription using the "autoOpen" Chat link below

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This is a public forum, you need the link to Adobe support, not other users
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
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