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Michelle23186811pwpp
Participant
May 31, 2022
Question

Switching University account to Student account

  • May 31, 2022
  • 1 reply
  • 268 views

When I registered for a plan last year, I used my university email to sign up and I am charged usually 20-30 dollars every month. However, I noticed I do not have the ability to manage/change/edit/view my paid plan in full detail. When I go to Plans and payment I am only able to view that my plan is a part of the university I attend and the services I am offered. Is it possible to change my plan/account to a non-university affiliated account but I am still a student? The university I attend does not pay for Adobe services that is why I would like to change my account to a different email. 

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    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 31, 2022

    [Moderator moved from Using the Community (forums) to Account, Payment & Plans.]

    Before you cancel anything, copy your Creative Cloud files to your PC's hard drive and/or externals. Otherwise you'll lose access.

     

    Cancel your university's plan through your school's IT dept.

     

    If you're still eligible for Student rates, you may subscribe to a new personal plan under a new ID (email) directly through Adobe. 

    https://www.adobe.com/creativecloud/plans.html

     

    Nancy O'Shea— Product User & Community Expert
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