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Participant
October 25, 2021
Answered

Taxa de Cancelamento cobrada Indevidamente

  • October 25, 2021
  • 2 replies
  • 530 views

Olá, eu realizei o cancelamento do meu plano e me informaram que eu ia ser isenta dataxa de 50% do valor do plano. Agora dui ver no meu cartão eles cobraram 300,00 e não consigo falar com o suporte mais. Como devo proceder? Alguém sabe?

Correct answer Peru Bob

Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
October 25, 2021

Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Met1
Legend
October 25, 2021

Try creative cloud contact button and talk online with Adobe.