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P
phanes
Participant
May 9, 2025
Answered

Teacher discount expired for retired teacher

  • May 9, 2025
  • 2 replies
  • 528 views

I was told that my Adobe Creative Cloud All Apps plan for student and teachers has expired and renewed at the standard rate. In 2020 I received a teacher discount even though I was a retired teacher. For a period of time, in 2020 Adobe was more flexible on the educational requirements. I would like to ask Adobe to extend my teacher discount. I have proof that I am a retired teacher. I taught Adobe products at several colleges from 1990-2011. Any suggestions on who to contact? Even if it is a long shot, I would like to state my case. I believe it has merit. Thank you, Margaret Phanes.

    Correct answer Jeffrey_A_Wright

    Thanks for your years of service teaching our children, Phanes.

    I am very sorry, but the educational discount is only available to active educators. Teachers must renew their credentials every three years, which is different from the yearly requirement for students. If you are not actively teaching students, Phanes, then you will no longer qualify for the education discount. Please see https://adobe.ly/4kgScXo for complete information. ^JW

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 9, 2025

    @Jeff_A_Wright 

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity ManagerCorrect answer
    Community Manager
    May 9, 2025

    Thanks for your years of service teaching our children, Phanes.

    I am very sorry, but the educational discount is only available to active educators. Teachers must renew their credentials every three years, which is different from the yearly requirement for students. If you are not actively teaching students, Phanes, then you will no longer qualify for the education discount. Please see https://adobe.ly/4kgScXo for complete information. ^JW

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 9, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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