Tell me is it true that Adobe has a special plans for users from Ukraine

adobe does have special plans for ukraine. the exact terms, you should check with adobe support.  

but there are several things adobe is doing to support ukraine, including a 90 day billing waiver to which you are probably referring, https://blog.adobe.com/en/publish/2022/04/08/adobes-continuing-efforts-to-support-ukraine

to contact adobe, there are 3 ways; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

@Иван27698710lhn4 , happy holidays!

<moved from using the community >