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Participant
March 4, 2025
Question

Terjadi kesalahan saat megautentikasi

  • March 4, 2025
  • 2 replies
  • 156 views

Halo selamat sore kepada Adobe yang terhormat disini saya sudah mendownload Lightroom saat saya login ke Lightroom pake akun google yaitu <email removed-kglad> akun yang ini tapi saat saya login terjadi "kesalahan saat megautentikasi coba lagi nanti" saya memohon untuk memperbaiki saat saya login terimakasih kepada Adobe yang terhormat.

2 replies

kglad
Community Expert
Community Expert
March 4, 2025

p.s. don't post personal information in these public forums.

gupta shivangi
Legend
March 4, 2025

Hi @Alexandro_Da Costa1653,
Appreciate you writing in. Is it the first time you are getting error while launching Adobe Lightroom? Was it working fine before?

Did you test it after rebooting the system as suggested by @kglad?

Let us know.


^Shivangi

kglad
Community Expert
Community Expert
March 4, 2025

restart your computer.  then use a non-opera updated web browser to check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then open your cc desktop app>sign out>sign back using the same adobe id as used above