Terrible experience requesting for refund

Question

I cancelled my CC subscription within 14 days of subscribing last October (see screenshot), following the steps in the FAQ. I reached up until the Review page, didnt receive any feedback from Adobe. Tech support is absolutely of no help. Ended up getting charged for 2 months I never used.

Kanikas · Answer

Hi there,

I see you have an Adobe account under the same ID as with forums. The subscription under this ID has beenc ancelled today and a refund has been issues. You will get the refund within 5-7 working days.

We apolpgize for the inconvenience!

Thanks

Kanika

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