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mikael_0278
Participant
October 30, 2024
Question

There is, despite all critics, an anual plan.

  • October 30, 2024
  • 3 replies
  • 337 views

I cant understand that Adobe still has the annual plan as a part of their ecosystem, and I am afraid that this will be a problem when I want to cancel my subscription.
I only pray that all the software still works after I cancel the subscriptions, but I will of course dont recieve any updates, and all the AI and free pictures will not be available.
But, if my installed software, already downloaded, would stop working, that would be a major problem. 
Hopefully Adobe has learned....

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 30, 2024

    To avoid the 50% early termination fee, wait until your 12th month of service to cancel.

    Your service will stop, and you'll have no further obligation to Adobe. 

     

    If you don't need an annual subscription, convert your service to the Monthly plan.  It costs slightly more per month, but you can cancel anytime without a penalty fee.

     

     

    With a browser that accepts cookies and does not have script blockers, log-in to your account portal below.
    https://account.adobe.com/plans

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE CUSTOMER CARE:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    X (formerly Twitter): https://x.com/adobecare

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 30, 2024

    subtle correction to @Nancy OShea's post.  to avoid a cancellation fee wait until your last payment (assuming you're paying monthly) is received.  if paid annually, there's no penalty (and no refund) for early cancellation.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    October 30, 2024
    quote

    I only pray that all the software still works after I cancel the subscriptions,

    By @mikael_0278

     

    That's not how subscriptions work.

     

    When you cancel your subscription, the software stops working.

     

    See How to cancel Adobe trial or subscription

     

    What happens when I cancel my Creative Cloud subscription?

    After you cancel your Creative Cloud subscription, you can no longer access your Creative Cloud applications, nor most of the services included in your paid Creative Cloud subscription.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 30, 2024

      as soon as you cancel, or your subscription otherwise ends, you will no longer be able to open/use adobe's subscription software.

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