There was a refund that was being worked on and i have not yet received it

Thank you for posting, ​@Colorful_neighborb623.

I’m sorry for the frustration and confusion regarding your refund request.

I reviewed the subscriptions associated with this account and can confirm that the Photoshop subscription was canceled on June 21, 2026. I also see that a Creative Cloud Photography plan with 1TB of storage was started on July 28, 2026, and remains active.

Since this is a public forum, please clarify which charge or subscription you are seeking a refund for. That will help us better understand your question and provide more accurate guidance.

You can also review Adobe's information about cancellations, refunds, and any applicable fees here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Once we understand which charge or subscription you are referring to, we'll be happy to provide additional guidance, ​@Colorful_neighborb623.