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Participant
February 19, 2020
Question

THIS IS NONSENSE! Why do I need to disable 2-Step Verification with 2-Step Verification?

  • February 19, 2020
  • 1 reply
  • 1190 views

I traveled to another country and couldn't login with 2-step verification, as I am not using that phone number. However, every time I update my profile and security settings, it requires another 2-step verification. How can I suppose to login??? Can Adobe at least add other methods to 2-step verify? For example using email?

 

And please let me login to my account now.

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1 reply

Tacafy大尉
Legend
February 21, 2020

RocketDonald, good morning.
E-mail can be used in addition to a mobile phone for two-step verification.
Also, there is a smartphone app for two-factor authentication, so it might be a good idea to consider that too.

Two-step verification | Keeping your account secure