Tidigare hade jag gratisversionen på Adobe (som jag sa upp) men jag blir ändå debiterad varje månad. Det står att jag inte har några aktiva planer eller fakturor men det har ändå dragits en avgift de senaste månaderna. Snälla hjälp mig!

Hi ​@fashionable_judge6be5,

I understand how concerning it can be to see charges when you're not expecting them, and I appreciate you bringing this to our attention.

I reviewed the Adobe account associated with the email address used to post in the community and was unable to find any active subscriptions. I also could not locate any recent billing transactions initiated by Adobe on this account.

This may indicate that the payment method being charged is associated with a different Adobe account or email address. To help identify the source of the charge, please use Adobe's Charge finder tool:

https://helpx.adobe.com/manage-account/kb/identify-unknown-charge.html

We understand how important it is to get clarity on unexpected billing activity, and we're here to help you get this resolved.

Thanks,
^Shivangi