to pay? for what?

Forum|Forum|5 years ago
September 6, 2020
3 replies
591 views

Why do I need to pay? I did not buy anything

This topic has been closed for replies.

Correct answer Just Shoot Me

I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.

I hope this helps. Best of luck to you.

Not sure why you posted this.

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

Best of Luck

K

Kamilla25998552goz0

Participant

I wonder way I had to pay for two bills from Adobe Stock? I have a account?

kglad

Community Expert

@Kamilla25998552goz0

contact adobe support and ask. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

John T Smith

Community Expert

First, Log-in to your account and click this link https://account.adobe.com/products

If you signed up for a trial, and did not cancel in time, you now have a subscription

If you are sure you did not do that, someone else is using your credit card

Just Shoot MeCorrect answer

Legend

I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.

I hope this helps. Best of luck to you.

Not sure why you posted this.

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

Best of Luck

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded