Today I was charged

Question

​​​​​Σημερα τραβήξατε από το λογαριασμό μου 37,19€ για συνδρομή 	πριν όμως ολοκληρωθεί η 7μερη δωρεάν συνδρομή είχα κάνει ακύρωση του προγράμματος 	δεν το χρησιμοποίησα καθόλου δηλαδή 	και θέλω να μου επιστρέψετε τα χρήματα πίσω 	σας επισυνάπτω και το mail επιβεβαίωσης της ακύρωσης που μου στείλατε

ShivangiGupta · Accepted Answer

Hi ​@Kat13trif,I understand your concern, and I’m here to help clarify the situation for you.From the account details, I can see that you currently have an active Adobe Photoshop and Adobe Stock plan that is 1 day old, along with some pending dues on the account.To proceed with cancellation and be eligible for a refund, please follow these steps:Clear the pending dues on your account first. More detailsOnce cleared, cancel the plan within 14 days of purchase. How to cancel?If canceled within this period, the refund is processed automatically within 12–14 daysLet us know if you have any additional questions.^Shivangi

kglad · Answer

if you qualify, yes. refunds are automatic and take up to 14 days to complete.meanwhile, check your account to confirm everything is canceled, https://account.adobe.com

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