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unikorns.team
Participant
December 21, 2021
Question

Transfer subscription to another account

  • December 21, 2021
  • 1 reply
  • 161 views

Hi there,
I've purchased the CC subscription with my personal account and found out that it's actually linked to my Behance and I don't want them to be linked. I'd like to use another account to work in adobe apps but don't want to cancel the existing subscription because of the extra charge. 


I'm wondering if there is a way to transfer my subscription to another account.

I've checked for similar topics but the answer was to contact the support via chat. I wanted to contact the Support Team directly but there's no way on the website to do this.

This topic has been closed for replies.

1 reply

Community Expert
December 21, 2021

Hi @unikorns.team,

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan