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Participant
May 5, 2023
Question

Transfering adobe membership to other account

  • May 5, 2023
  • 3 replies
  • 618 views

I have a monthly paid adobe membership for photography. Is it possible to transfer the membership to another account? The emailadress linked to the account on which the photography membership is active, is not in use anymore, since it was from the school I left already for some time.

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3 replies

kglad
Community Expert
Community Expert
May 5, 2023

@Anton29320266rt4j 

 

you don't need to change accounts.  change the email address on your current account. ie, make the change using this, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

Community Manager
May 5, 2023

Hi there,

 

Happy to help!

 

I understand that you wish to transfer your photography plan to another account however, we are afraid that is not possible.

You can purachse a new plan in the account you want and cancel the subscription in the account that is not in use any longer.

Please contact the Support team via chat to check if they can help you waive off the cancellation charges as an exception so that you can buy a new plan.

 

Since, this is a community forum, we are happy to share the link that can help you to connect with the Adobe Customer support via chat.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

 

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

 

Hope the information was helpful to you. Please let me know if you have any further questions.

 

Sincerely,

Rashmi Swain

 

Ged_Traynor
Community Expert
Community Expert
May 5, 2023

@Anton29320266rt4j you'll need to contact Adobe support
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows popups and cookies or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare