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Devin F
Devin F
Participant
January 27, 2026
Question

Trapped in a plan I do not need.

  • January 27, 2026
  • 2 replies
  • 10 views

I desperately need to cancel my plan but cannot without a large charge. I tried changing my plan to the cheapest option for the remainder of my year commitment but in doing that, it started my "year" over. Can I please get my plan canceled immediately without additional charges.  

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 28, 2026

ie, you needed to cancel during the trial period.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 27, 2026

​@Devin F , thanks for posting about your subscription commitment to this public discussion forum.

Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly for information on why you are being charged a fee when ending your annual commitment to Adobe early.  

 

You can use the steps listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html to complete the self-cancel process, ​@Devin F. 

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