trial cancellation

I do want to complete the cancellation process soon, the problem is I cant. it does not work for me. I dont want a refund, I want to cancel the trial now. Is there any support available? 

Thanks for posting, ​@philirl.

I apologize for the problems you are encountering with your new subscription and for not finding more value from our services.

If an organization manages the device or network you are using, then that could explain why you are unable to complete the self-cancel steps listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html. These steps will also work on a mobile device or tablet, if you can not get them to work in a different web browser or computer, ​@philirl.

You will want to complete the cancellation process soon to receive a refund. For more information about the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html. Refunds occur automatically and take up to 14 days.

Please update this public discussion thread if you have any additional questions, ​@philirl.

Similar problem. Cannot cancel free trial. following the link to cancel trial does not open