Skip to main content
Participant
Nov 4, 2026 3:08 PM UTC
Question

Trial canelledunauthorized transaction 2nd time

I need a refund on a recent charge that wasn't authorized and should have been cancelled 2nd time this has occurred

    2 replies

    Community Expert
    Nov 4, 2026 3:10 PM UTC

    Check if you are still subscribed to something at https://account.adobe.com/plans

    If you had already cancelled and are still being charged then you should contact Adobe Support and show your confirmation email to get a refund

    Translate
    -Manan
    kglad
    Community Expert
    Community Expert
    Nov 4, 2026 3:09 PM UTC

    check your account, https://account.adobe.com 

     

    does it show any subscriptions?

    Translate