Trial subscription cancellation

Forum|Forum|6 months ago
July 17, 2025
2 replies
267 views

I started a trial subscription and would like to cancel. Adobe is a bit overwhelming for me but i don't see in the subscription category where i can cancel. Any assistance would be greatly appreciated.

Cancel subscription

Correct answer Jeffrey_A_Wright

Ron, thanks for posting your question about your recent subscription commitment to this public discussion forum. You can find information on how to self-cancel your active subscription at https://adobe.ly/3TLJo0f. Please make sure to complete the process soon, Ron, if you wish to receive a refund. You can find a complete explanation of the cancellation process at https://adobe.ly/4lBJfZG. ^JW

G

gaynor_9360

Participant

I am also trying to cancel a subscription - I have four days left of the trial period - I am following the on screen instruction and then nothing!

S

Shivangi_Gupta

Community Manager

Hi ron_4644,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/4nYOwLU

^Shivangi

Jeffrey_A_Wright

Correct answer

Community Manager

Ron, thanks for posting your question about your recent subscription commitment to this public discussion forum. You can find information on how to self-cancel your active subscription at https://adobe.ly/3TLJo0f. Please make sure to complete the process soon, Ron, if you wish to receive a refund. You can find a complete explanation of the cancellation process at https://adobe.ly/4lBJfZG. ^JW

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