Tried to redeem 3 month code and it redeemed 1 month instead

Forum|Forum|4 years ago
January 30, 2022
1 reply
360 views

Trying to contact Adoobe, what is the best way ?

Cloud storage web assets

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Correct answer Peru Bob

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Peru Bob

Correct answer

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

D

D223681593so9Author

Participating Frequently

Thank you for your help.

Got sorted thanks.

because I got the promo through buying an MX Keys Mac via Amazon Prime, there was some misunderstanding.

Sent Logitech the invoice 🧾 which they replied to with a promo code with instructions to choose a plan photography or Creative cloud.

Now I wanted the 2 month photography but as I clicked the link to redeem the code, the code was for creative cloud.

I did not think I would need the full cloud but turns out I got that for 1 month and it appears to be the better deal to bundle with the Logitech anyhow.

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