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Participant
May 18, 2020
Question

Trouble Verifying Emails

  • May 18, 2020
  • 1 reply
  • 655 views

When I go to my adobe account and click the "send verification email" to both my primary and secondary email the email never comes through. I've checked my spam/junk and still never receive the verification email. I cannot use the adobe reader app until my email is verified. Has anyone successfuly resolved this issue?

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1 reply

Nancy OShea
Community Expert
Community Expert
May 18, 2020

Adobe Acrobat Reader is a free app. 

https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

AFAIK, you do not need to verify your e-mail to use it. Maybe you're confusing this with another PDF application or service?

 

Nancy O'Shea— Product User & Community Expert