Troubles with activated plan

Question

Hi. I have problem with subscription.I've started with Photography Plan with montly payment. Then I bought an All Apps Plan with 1year subsription and activated it on the same month. So I've had two plans activated at same time.Now, in mobile apps i have info: your trial has expired. When i click on "buy subsription" it shows me "you're subsribed". It seems that mobile apps are still in Photography Plan. And I cannot delete this Plan in my account.I tried everything. Sign out - sign in. Reinstall. Removing file in oobe folder. Help.

kglad · Answer

ask adobe support to remove the mobile plan (or just stop paying for your photography plan).

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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