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Participant
April 8, 2022
Question

troubles with expand the subscriptions

  • April 8, 2022
  • 2 replies
  • 186 views

Hello! I have an annual subscription to Photoshop, but the payment gives an error. Tell me pls where to contact to resume access to the subscription. 

Thank you in advance for your help

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    April 8, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    John Waller
    Community Expert
    Community Expert
    April 8, 2022

    Moved from Using the Community forum.