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march88462920
march88462920
Participant
June 6, 2020
Question

try again button when billing problem.

  • June 6, 2020
  • 1 reply
  • 275 views

My prepaid credit card had no more money on it. So, as my payment was due today, i can not enter my software. I put money on it, which takes me about 1 mintue.
Now there used to be like a "try again" button oer something, because everytime i came into this situation, i would just load up my card try again and it worked.

Now all i can do is "edit" my credit cards. Which i don't even have to do, everything is fine. So i'm stuck. I can't "try again". Will i just have to wait for Adobe to realize that i'm ready to pay?

How much time will i lose on this sh**?

This topic has been closed for replies.

1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
June 6, 2020

Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

-Manan
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