Trying to cancel my account to no avail. I have been trying to do this for months now and cannot

this is happening to me to, everytime I try to cancel the site 'mysteriously' doesnt work anymore, and they say I have to wait 2 hours to contact and agent. Legit seems like they are trying to stop me from cancelling to keep my money.

Hi @haydi_7015,

Are you getting any error when you try to cancel the subscription? In addition to following the steps listed in the self serve articles shared by the expert above, please feel to start a private chat session with our chat support team here: https://adobe.ly/4h1dA0Y

Let us know if you have any questions. We are here to help.

no one can cancel for you.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.