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Participant
March 5, 2025
Question

Trying to get more credits but the page freezes

  • March 5, 2025
  • 2 replies
  • 122 views

I am trying to get more credits to use the text to video generator, but we tried to purchase the subscription and the page keeps freezing. 

2 replies

kglad
Community Expert
Community Expert
March 6, 2025

@Nino3353184000jc 

 

what subscription are you trying to purchase?  firefly?

gupta shivangi
Legend
March 6, 2025

Hi @Nino3353184000jc,

We appreciate your patience. I checked and found that you have canceled your Adobe Firefly trial. Let me know if you have any questions.


^Shivangi

droopydog500
Community Manager
Community Manager
March 5, 2025

I moved your post from the Firefly forum to here as you seem to be having a payment issue.

 

    droopy

Adobe Community Expert (not an Adobe employee)