Trying to upgrade to All Apps

Question

Greetings,I've been in an endless circle with this website, frustrated to the point I need help.Problem:Trying to upgrade to "All Apps" from the Photography account, which requires me to cancel my Photography plan before upgrading. Cancelling was easy, and done without issue. Now on to subscribing to the "All Apps" account right? Wrong! It says I can keep using my Photography plan until September 30th with no apparent way to upgrade.Q: Does that mean I can't upgrade to the new "All Apps" account until September 30th?I need to upgrade so I can get to some freelance work, so frustrated.-Thanks for the help in advance.Scott

arij2010 · Accepted Answer

Hi,When you have an existing subscription you need to change plan from your profile and not place a new order .The system will see that you have an existing plan and will ask you to cancel before taking a new one .You need to contact Adobe because your current plan will stay active until the end of the paid period and will not allow you to take a new one .Adobe will cancel it definitely and you can take a new one .

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