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Participant
August 25, 2024
Question

طريقة الغاء الاشتراك (Engl. How to unsubscribe)

  • August 25, 2024
  • 2 replies
  • 283 views

مرحبا 

اريد الغاء الاشتراك في ادوبي ماهي الطريقه ؟ 

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Mod: English translation: 

 

Hello 

I want to unsubscribe from Adobe, what is the method? 

 

[Mod: Moved to the Account, Pament and Plan forum]

 

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
August 25, 2024

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

AxelMatt
Community Expert
Community Expert
August 25, 2024

If you mean you like to cancel your subscription then please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

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