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Participant
October 25, 2022
Answered

Turning invoice to official

  • October 25, 2022
  • 1 reply
  • 176 views

Hi. I bought creative cloud plan but the invoice has my name. I want to change this to my company name. Is that possible? 

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Correct answer kglad

do you have an enterprise or teams subscription?

 

if not:

 

you can use this and check your individual account for an edit button, but if there is none, you'll need to contact support*.

 

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

 

*

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 25, 2022

do you have an enterprise or teams subscription?

 

if not:

 

you can use this and check your individual account for an edit button, but if there is none, you'll need to contact support*.

 

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

 

*

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true